Privacy Policy

Effective and Last Updated: 29 November 2016

This privacy policy is for the exclusive use of the website

We value your privacy while you visit our website, avail our services and interact with the contents, products or affiliates on our site. Except as stated in this Policy, we do not disclose your personal or sensitive personal information ("Personal Information") to any third party without your express consent and therefore, we set out the detailed policy below and your use of this website signifies your acceptance of this Privacy Policy. You may refrain from proceeding with the website if you are in disagreement with any of the clauses in this Policy.

The terms "We", "Us","Our" refer to Web Capital FZ LLE having an address at

The usage of the term "You" shall include any user or visitor of the website who wishes to avail the services of the website.


The website is governed in accordance with the laws of Emirates of Dubai and the applicable federal laws of UAE.

Information Collected

We collect your Personal Information which will be available publicly and it is collected for the purpose of personalizing and improving our services, assisting sellers, third party affiliates or operators to provide you with uninterrupted timely services, process payments, resolve disputes, legal compliances, marketing policies and offers, update our records and interact with you on a continuous basis. "Personal Information" according to Data Protection laws of Dubai would include any information available or likely to be available to the website and is "any information relating to an identifiable natural person". The law also protects "sensitive data" such as information about a person's political affiliation or racial identity.

Types of Information Collected

While availing our services, users may be needed to register on our website. For such purposes, the website collects information which may either be personal to you or even general in nature. Such information may be classified as follows:

Personal Information (Voluntarily Provided)

When you register on the website or purchase any of the services on our website, Personal Information varying from your Name, Contact Address, Postal Code, Email Address, Phone number, Credit Details, Transaction history, Institution& affiliated Company details and such other information may be actively collected during the registration process or through e-mails prompting you to subscribe for our services. If you do not want to receive e-mail or other mail from us, you may adjust your Customer Communication Preferences. We may collect sensitive Personal Information on your voluntary consent and follow the disclosure requirements as is elaborated in the policy.

General information (Implied Consent)

We also collect such general information including domain name and Internet Protocol address (IP), date and time of your accessing the website, browsing history details, type of browser you use and similar other information which helps us to track the usage of our website. Such statistical and other information is not linked to any personal or sensitive information collected and hence may be retained in our records for necessary future references. This is also needed for any legal, technical or administrative compliance required from us.

Information through other mechanism

Certain information may be collected passively through tracking/ data navigation etcassuming an implied consent on your part without you submitting it voluntarily. It will be stored with us based on business and marketing needs of the website and may also be used to process your requests, confirm and verify your credit details, send you promotional offers and it will be assumed that you have accepted this policy before using any of the features. Please note that you can choose to opt-out of providing information that is collected through express consent and which is not necessary for completing any transaction. The website cannot use the information for any other purpose at a later time without taking express consent of the customer.

Also note that we are not responsible for the sensitive Personal Information that you may choose to disclose through any other non-affiliated channels which may provide a link to our website.

Information Use

The website does not collect the information of a visitor except for some general information such as navigation/browsing history or social media information. Such tracking may help in improving your experience on the website. We may certainly collect your personal and general information for various uses such as account registration, keeping you updated with new properties/offers according to your requirements, collecting statistical information for targeting particular range of customers and products and meeting the requirements of law, rules, regulations and enforcement orders. We may use your financial or credit card information to proceed with your payments and orders. We may also store your communications, feedbacks and correspondences with us for future references and providing support. However, we do not disclose any information provided to us to any unknown non-affiliated third party except according to this Policy. If your Personal Information is no longer necessary for the delivery of the requested services, we will keep it for a maximum of one year in identifiable form.

Disclosing your information

We do not disclose your information to any third party except when such party is necessary for completion of any transaction on the website. Some exceptional circumstances may demand the disclosure of your information such as legal order by a law enforcement agency or a court, when your information infringes any proprietary or intellectual rights of a third party or when you have consented to its disclosure for any other purpose.

Information Security

We secure every information that we possess, store, deal or handle and ensure that such information is available according to the agreement between you and the website. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control, in accordance with the laws of the Emirate of Dubai in the United Arab Emirates and the applicable federal laws of the United Arab Emirates. The security measures are designed to prevent unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss.

All the account information is password-protected and we use industry best methods to secure them. We disclaim any liability if any information is leaked to the third party for no act attributable to the website or any unauthorized access to the website.


These are the small programs or identifiers which help us analyse our web page flow, promotional effectiveness and customer frequency and these are launched at your web-page or stored on your device. Our website may offer certain features only through these cookies (such as acceptance cookie, social media cookie, login information remembered by a cookie, preference cookie etc) and they do not compromise with you privacy or security. We request your browser to store cookies or selectively opt-out based on your browser or preferences. We may also use them to sent you regular promotional offers and ads. You are free to decline consent to a cookie if your browser permits and disable them, however in such a case you may not be able to use some peculiar features of our website.If you would like to set your browser to refuse cookies, check your browser's help information or visit the following links for further information:

  • Chrome
  • Firefox
  • Internet Explorer
  • Opera
  • Safari

Google Analytics

As a third party, Google uses cookies to serve advertisements on our website and links other sites to connect with the users and visitors. You may choose to opt-out of the use of such cookies when prompted by reviewing the Google ad settings page and content network privacy policy.

Use of Demography/other Information

Our website may use your geographical/demographical location for assessing market of the website, legal compliances, troubleshoot problems, collect money and so on. To the extent the information is not mandatory for our works, you have an option of 'opt-out' and decline 'consent' to the retention or collection of such information.

Communication Tools

You have given your implied consent (where not prompted by the website) to receive email communications towards the marketing and advertisements of our website and you may follow or disregard peculiar communications by choosing your preferences. You may not use such communications for any unauthorized purpose including defaming our website, spamming, harvesting addresses, sending viruses and such other illegal methods.

Use by Children

We do not knowingly collect information from children under the age of 13 and we do not target our websites to children below 13 years of age. Children below the age of 13 years are not supposed to use the content of the website without a guardian/parental consent.

Third party Links

Our website may advertise/share some third party links/connectors as a medium to promote their services/products as an advertisement strategy and we do not disclose any of your Personal Information with such third parties except on your express approval by which you will be prompted to accept or reject their access. If you voluntarily click on their links or view these advertisements, then such websites may use technological tools such as cookies, JavaScript etc to track some identifiable information such as your browsing history, IP etc. We do not have access to any of their features and do not guarantee your security against the use of such information by these websites. You may find their respective privacy policy on their websites or you may contact the operator, for which we are not responsible.

Accessing and Updating Information and Preferences

The users have a choice to update their Personal Information which they want to disclose to the website and third party affiliates for any purpose. Upon your request, we will make continuous efforts to rectify any defect/deficiency in your Personal Information. We may deny to process requests that may infringe privacy of others or would be prima facie impractical.

If you want to modify/update your Personal Information retained in our records, you may write to the Privacy Officer of our Department (address as given in Contact Us page) and such request shall be processed in the seven (7) business days.

Policy Update

The website may update and change its privacy policy at its discretion and hence it is strongly suggested that you periodically view the policy before using any of the features of the website.


In case of any grievance regarding the privacy policy, the user/visitor may contact our Privacy Officer, at the following address:

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